🌍 FREE SHIPPING WORLDWIDE | USE CODE *SAVE40* FOR 40% LIMITED DISCCOUNT
Thank you for choosing Cicks for your purchase. We want to ensure you have a satisfactory experience with our products. Please review our return policy below:
- General Returns:
- We do not issue refunds or returns for purchased products unless specified otherwise in the following cases.
- Defective or Damaged Products:
- If you receive a defective or damaged product, please contact our customer service within 7 days of receiving the product.
- We will request photographic evidence of the defective or damaged item before processing the return.
- Shipping Errors:
- In the event you receive the wrong product due to our mistake, please notify us within 7 days of receiving the package.
- We will cover the shipping costs associated with returning the incorrect item and shipping the correct product.
- Size Exchanges or Other Preferences:
- We do not accept returns or exchanges for reasons such as changing the size or other personal preferences. Please ensure you select the correct size and carefully review your order before confirming.
- Return Process:
- To initiate the return process, contact our customer service with clear details regarding the reason for the return.
- We will provide you with the necessary instructions for returning the product.
- Return Conditions:
- Products must be returned in their original condition, with all original tags and packaging.
- We reserve the right to reject returns if the product does not meet our return conditions.
- Processing Time:
- Once we receive the returned product, we will process the return within a reasonable timeframe. You will be notified by email once the process is complete.
- Upon approval of the return, we will issue a refund using the same payment method used for the purchase.
This policy is subject to change without prior notice. We recommend reviewing our return policy before making a purchase. If you have any additional questions, please feel free to contact our customer service.
Thank you for choosing Cicks.