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Shipping
Thank you for choosing Cicks. We strive to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy below:
- Order Processing Time:
- Orders are typically processed within 2 business days of receiving payment.
- Shipping Duration:
- Our standard shipping time ranges from 7 to 15 business days from the date of order confirmation.
- Please note that delivery times may vary based on your location and other external factors.
- Shipping Methods:
- We utilize reputable shipping carriers to ensure reliable and timely delivery of your orders.
- Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed at checkout.
- Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment.
- Shipping Delays:
- While we make every effort to meet the specified delivery timeframe, unforeseen circumstances such as customs delays or extreme weather conditions may impact delivery times. We appreciate your understanding in such situations.
- International Shipping:
- We offer international shipping, and shipping times may vary depending on the destination country’s customs regulations and procedures.
- Incomplete or Incorrect Addresses:
- It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for orders with incorrect or incomplete addresses.
- Shipping Confirmation:
- You will receive a shipping confirmation email once your order has been dispatched. If you do not receive this email within the expected timeframe, please contact our customer service.
- Delivery Acceptance:
- Please ensure someone is available to accept the delivery. If delivery is attempted but unsuccessful, the carrier may leave a notice with further instructions.
- Shipping Policy Updates:
- We reserve the right to update our shipping policy as needed. Any changes will be reflected on our website.
If you have any questions or concerns regarding our shipping policy, please contact us at info@cicks.eu.
Thank you for choosing Cicks, and we appreciate your understanding and cooperation with our shipping procedures.